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August 7, 2013
Updated: July 19th, 2013 03:25 PM

Optimizing the Googleability of Your Content: Webinar

Speaker: Joe Welinske, Writers UA

Despite our best efforts at developing user assistance, it is increasingly likely that your users will turn to Google for answers to questions about your software. The success Google has in providing quick answers to difficult questions has made it a natural resource for help with software - even if the software provides tutorials, online help, FAQs, forums, and e-mail support. Since this trend will probably continue, we need to learn how to "embrace the beast."

You can improve your Googleability a number of ways without too much time and money. This session describes how Google indexes information and what you need to do to be visible, how to use search engine optimization techniques (including the use of sitemaps and metadata), how writing styles affect indexing, and what other search engines you may want to support.

Search engine optimization is not just the realm of consumer web sites and marketing folks. The importance of visibility on the web means that all of us need to have a working understanding of how search engine work. More importantly, we need to understand how to make that work for us and our content.

You Will Learn

  • The importance of getting your content on a public-facing server and the challenges in doing so
  • How Google indexes information and delivers it to search queries
  • How to add a variety of search engine optimization techniques to your content production
  • About the importance of supporting social networks and mobile devices

More details

This session is only available as a live streaming event through GotoMeeting. It will not be recorded.

NOTE: This session is limited to 25 attendees. You can see how many tickets remain below. If you want to attend, sign up soon as we cannot increase the number of tickets.


Joe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. The UX of a robust product is also enhanced through comprehensive user assistance. This includes Help, wizards, FAQs, videos and much more. For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry. Joe recently published the book, Developing User Assistance for Mobile Apps. He also teaches courses for Bellevue College, the University of California, and the University of Washington.