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Last Page Update: Wednesday, February 27, 2008

Archived job postings: April - June 2006

This page contains job postings listed on the Rocky Mountain Chapter's job line from April - June 2006.

See the current job postings page for jobs posted during the current quarter. For an historical (perhaps even hysterical) perspective, visit the archived jobs pages.

6/28/2006
Job #1197
Contract - 30-60 days, 1099

Filled

Technical Writer
Downtown Denver - fulltime, onsite
$40/hour

Job Responsibilities

• Create and edit instructional materials for face-to-face software training class.
• Create and edit documentation for hardware.
• Use existing format templates to develop all hard copy documentation.
• Work with subject matter experts to gather required specifications for documentation.
• Complete work on time under tight timelines.

Experience/Skills

• Bachelor’s Degree in Technical Writing/Communication or related field.
• Minimum of 3 years technical writing experience specializing in end-user documentation.
• High attention to detail.
• Must be able to research and read available design documentation, interview subject matter experts, conduct hands-on testing to gain understanding of product, and maintain focus and deliver high quality documentation in a rapidly changing, fast-paced environment. 
• Knowledge of MS Word and use of templates.

How to apply:

Send resume and writing sample to:

Beth Buonanno 
bbuonanno@sequoiavote.com
Sequoia Voting Systems
1800 Glenarm Place
Denver, Co. 80202

6/27/2006
Job #1196
Contract - 3 months with possible extension

Filled

XML DocBook Authoring
Denver Tech Center

Skills Required: Demonstrated proficiency with DocBook XML authoring and publishing solutions, including XSL-T and DTD customizations Thorough knowledge of SGML/XML concepts, terminology, and production processes, as well as a variety of technical publications and authoring tools and techniques. Experience with data/document conversion and data modeling. Demonstrated effective and diplomatic oral and written communication skills. 

Responsibilities: To support a technical design team by converting content to XML, answering XML questions, and providing minor customizations to stylesheets and DTDs. 

• Analyzes technical publications and/or data for structure and content. 
• Customizes stylesheets using XSL-T/FO for both internal and external customers.
• Facilitate creation and migration of content into new DTD and stylesheet standards.
• Maintains expertise in XML and other formats for technical content, including relevant open standards in document and knowledge representation. 
• Supports the technical communication department’s XML information architecture, from the perspective of content development and leveraging of emerging industry standards and technology.
• Provides SGML, XML, and stylesheet technical assistance to other members of the team. 
• Performs other related duties, including special projects, as requested or required.

For further information contact Andy Brudwick at Professional Search and Placement (303)-779-8004. Qualified Candidates send your resume to andy@pspjobs.com.

6/27/2006
Job #1195
Direct - half time

Distributed Academic Campus Technology Coordinator for the School of Law
University of Colorado at Boulder
Boulder, CO

This half-time position is in Information Technology Services (ITS). The successful applicant will assist the faculty of the School of Law through consultations, trainings, and referrals to help them learn to use instructional technologies such as WebCT, TWEN, LexisNexis, digital media tools, and classroom presentation tools. 

Qualifications: 

Bachelor's degree in an appropriate discipline, such as pre-law liberal arts, political science, rhetoric, educational technology, or instructional design. Excellent communication, leadership, project management, and presentation skills. Ability to
provide outstanding customer service to a diverse constituency of faculty members, and the ability to work effectively with faculty, staff, and students. Ability to provide training to small groups of faculty members. Ability to act as a consultant to faculty on the use of educational technologies in the teaching and research of Law. Experience in providing academic and/or instructional technology user support. Demonstrated understanding of instructional technology tools such as course management systems (WebCT and TWEN), presentation software (PowerPoint), case law databases (LexisNexis) and web-page building software; and the application of these tools to foster learning. 

Highly Desirable: Juris Doctor, or Master's in educational technology, instructional design, or a related field. Previous experience supporting teaching with technology at a university or college.

Salary: $2,333 per month.

To Apply: Send resume, cover letter, and a list of three references to: Herb Wilson, Search Committee Chair, 313UCB, University of Colorado at Boulder, Boulder, CO 80309-0313 or Herb.Wilson@colorado.edu. Review of applications will begin July 17th, and will continue until the position is filled. 

The University of Colorado at Boulder is committed to diversity and equity in education and employment.

6/22/2006
Job #1194
Direct 

Technical Writer

General Purpose: 

The Technical Writer develops clear and concise technical documentation, produced in service manuals, and technical publications concerned with installation, operation and maintenance of technical equipment. The Technical Writer also articulates and delivers technical information that has been composed from raw data in a useful manner to his or her client. The Technical Writer also provides communication and organizational strategies assisting with the direction of documentation. The Technical Writer communicates with all levels of Management, both in a technical and non-technical fashion and in a professional manner, with little or no supervision. 

Essential Duties/Responsibilities: 

• Develops and manages Operational Project documents including initiation, vision and requirements necessary to introduce and direct a documentation project to its completion. 
• Uses professional writing skills and standardized software applications to gather and format information, interviews experts to analyze audience requirements, and develops and maintains user-friendly end-user documents for use by internal users within Fiserv Investment Support Services. This may include policy and procedural documents, software user guides, online help text, tutorials and web pages. 
• Works closely with technical and non-technical clients to create useful comprehensive documentation procedures from elementary data. 
• Uses the I.S. Documentation standards and styles in conjunction with the I.S. Documentation Process and planning skills to deliver consistent projects on time and on budget. Communicates necessary project statuses to various levels of clients and management within Fiserv Investment Support Services. 
• Gathers requirements from business units, developing documentation in an easy-to-use format, managing the review process, and testing documentation to ensure information is accurate. This may include policy and procedural documents, software user guides, online help text, tutorials and web pages. 
• Identifies processes, improvements or additions for the continuous development of ISP 1: Documentation Standards and Practices. 
• Acquires or verifies knowledge of subject by interviewing staff engaged in operational tasks and services, observing methods of production and referring to manuals drawings, sketches or similar publications. 
• Obtains skills through online courses, books, periodicals, etc. necessary to promote and cross-train documentation practices among team members. This also includes gaining the knowledge necessary to properly manage documentation software. 

Other Duties/Responsibilities: 

• Participates in Operational and Development project tasks as needed, including disaster recovery simulations and power up and power down processes. 
• Ensures procedural manuals, forms and other technical documentation are delivered within a projected time frame based on client and project expectations. 
• Performs other duties as assigned. 

Knowledge: 

• A working knowledge of business operations usually gained after four years of experience within the technical writing field. Training is minimal due to the fast-paced work environment. Personal initiative is expected. 
• Basic knowledge information technology and concepts usually gained after two years of experience on systems projects. 
• A working knowledge of the current industry use of styles and standards. Including basic knowledge of software such as Visio, FrontPage and Microsoft Office for the development of technical documents. 
• A working knowledge of file management and content management and its purpose. 
• A working knowledge of the editorial process. 

Skills: 

• Is organized and detail oriented with the ability to meet deadlines in a fast-paced environment. 
• Possesses the ability to select photographs, drawings, sketches, diagrams, and charts to illustrate material. 
• Must possess a strong aptitude to quickly learn complex technical concepts, solid problem solving skills, and strong writing skills. 
• Must have visual acuity in order to read and interpret screens and reports. 
• Possesses verbal and auditory communication skills in order to participate in meetings, interview sources, follow directions and train other team members. 
• Maintains manual dexterity to be able to input data on a computer keyboard in order to perform the essential duties. This is critical for use of the software provided. 

Abilities: 

• Have the ability to communicate information and ideas in writing so others will understand. The candidate should function effectively and professionally in teams and display high work ethics when interacting with the diverse areas of Fiserv Investment Support Services. 
• Demonstrate excellent reading, writing, grammar and spelling abilities together with the ability to comprehend technical materials. 
• Accurately identify and interpret specifications, designs, standards and instructions in order to translate technical information into audience-focused documents. 
• Have the ability to arrange items or actions in a certain order or pattern according to a specific rule or set of rules. 
• Demonstrate a personal initiative to adapt to the Fiserv Investment Support Services environment and the standardized writing process by thinking intuitively and conceptually, analyzing and prioritizing details, determining and following a course of action, and being flexible to changing priorities. 
• Demonstrate the motivation to learn new software applications or methodologies, and to educate other team members in their use. 

Education/Experience: 

• Formal training in technical writing obtained through certifications or an associate degree in a technical communication field such as Information Design or Architecture, plus one year of experience in a technical writing position or can be substituted with four years of experience in the Technical Writing field. 
• Familiarity with technical writing applications such as RoboHelp, Microsoft Office, Visio, FrontPage, Adobe Acrobat, etc., computer systems, technical writing methodologies, and project planning principles. Certifications in subject applications are desired. 
• Working knowledge of computer systems, technical writing principles, and familiarity with project planning principles usually gained after two years of employment in the technical writing industry. 
• If candidate has no formal education or training then they will be required to have essential duties within the Technical Writing field, for four years in a business related team environment. 
• Technical writing development applications and help authoring tools such as RoboHelp, in use at Fiserv Investment Support Services, including work processing and spreadsheet design. 
• Technical writing tools necessary for graphical representation flow-charting and web page design. 
• I.S. Documentation Process or an equivalent document development and planning process. 
• Substantive editing, copy editing and version control methodologies. 

Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. 

Additional Job Notes: 

Qualified Applicants please forward your resume to brett.siegele@fiserviss.com or go to our website at www.Fiserviss.com and apply on line.

No third parties are welcome to reply to this posting!!!!

6/20/2006
Job #1193
Direct 

Engineering Documentation Supervisor

Aerotek is looking for a Engineering Documentation Supervisor for a direct placement with a client in Broomfield, Co. Our client works with custom manufacturing and is growing in leaps and bounds. 

Job description:

Supervision of data entry and technical writing staff, as well as work planning and goal setting are integral with the supervisory portion of the position. Person will be more of a liaison between technical writing and Bill of Materials. They will bridge the gap and make sure that communication is good. Goals are established at the company level and they work through each department so this person will not have to come up with the goals for their department. 

Requirements:

• A strong background in Bill of Material structuring for a custom-manufacturing environment and possess strong analytical, problem solving and computer skills. 
• A thorough understanding of the Engineering Change Order process is a requirement. 

The salary will be negotiable and depending on experience, but $40-45K is the range our client would like to stay with. 

For more information or consideration please contact Cory Swindle at cswindle@aerotek.com or call 303-224-4518. Thank you and we look forward to working with you! 

Required Skills:

• MANAGEMENT 
• BOM 
• TECHNICAL WRITING 

About Aerotek:

Join Aerotek CESM, one of the leading providers of engineering and engineering support professionals in North America. Due to our growth, we're constantly on the lookout for qualified professionals to place in contract, contract-to-hire, and permanent placement positions across a number of different industries. We know it's more than just your day-to-day responsibilities that can make or break a job. It's the support you get. That's the reason Aerotek CE offers a variety of benefits including medical, dental, optical, 401k, and many more. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek CE team! EOE

6/19/2006
Job #1192
Contract (initial contract will run through September 2006, with the possibility of extension - 1099 or corp-to-corp)

Senior Technical Writer
Downtown Denver - fulltime, onsite

Position Summary: 

The Senior Technical Writer designs and delivers technical information that helps customers use our client’s products successfully. He or she plans and produces documentation and online help that is accurate, useful, well written, and well organized. The Senior Technical Writer is solely responsible for planning the documentation efforts for a particular product or a particular subsystem in a product; he or she delivers product information either alone or as part of a team.

Essential Job Functions:

• Identifies documentation needs for assigned projects and prepares documentation plans, identifying the deliverables that will be produced by the doc team. Updates documentation plan over the course of the project.
• Produces user documentation and online help systems according to the documentation plan.
• Produces documentation that:
  • is accurate and complete
  • complies with the department’s style and quality standards
  • adheres to currently accepted principles of good design, organization, and usability requires little editing or rework
  • meets the requested deadline
• Works with the Lead Technical Writer or Documentation Manager to identify resource requirements for assigned projects. Suggests adjustments as necessary and regularly gives updates on the progress of the team.
• When needed, attends the weekly status meetings and reports progress of the doc effort.
• Identifies new ways in which our client can deliver effective documentation to its customers. Works on strategic issues assigned by Strategy Doc team.

Minimum Position Requirements:

• Expert-level experience with desktop publishing or online help development tools required; FrameMaker, WebWorks Publisher, and HTML preferred. 
• Minimum of 5-7 years of experience writing task-oriented technical documentation and/or online help systems for a complex software product.
• Experience planning and leading at least 1 major online help project from start to finish.
• Experience planning and leading at least 2 major documentation projects from start to finish.
• Understanding of any or all of the following computing concepts: web services, XML, object-oriented computer programming, client/server architecture, and/or database systems.
• Experience working closely with a development team from start to finish on a project, including participating in product design.
• Usability training or experience, tools expertise, or coding experience, or some combination thereof (preferred).
• Bachelor degree in Technical Writing, English, Journalism, or another writing-related or Information Systems/Computing-related subject.

Interested Candidates should contact:

Kevin Krumm
Managing Director
Objective Paradigm, Inc.
(O) 646 536 3111
(C) 732 207 8742 
www.opstaffing.com

6/16/2006
Job #1191
Direct 

Technical Writer
Denver south - Meridian Office Park

MX Logic, Inc., provides innovative email defense solutions that ensure email protection and security for businesses, service providers, government organizations, and resellers and their customers. 

Responsibilities:

• Engineering design specifications
• Operations and engineering manuals
• Online context-sensitive help guides
• Process mapping and documentation
• End user manuals 
• Release notes

Requirements:

• Minimum of 5 years experience in technical writing
• A bachelor's degree (or higher) in computer science or technical communications with a CS focus (or equivalent) is also required.
• Experience in internet security is a plus

Please include a recent writing sample in your response to this announcement. If you have online samples of your work, please provide a link. 

To apply, submit cover letter, resume and sample of recent writing to careers@mxlogic.com – please reference position title in the subject line. No relocation -- no telephone calls please.

6/16/2006
Job #1190
Contract 

Document Specialist

Aerotek is looking for a Document Specialist for a 2-4 week contract with a client in Golden, Co. Our client is looking for an individual that can edit documents with Word and Excel to give the documents a professional appearance. This is a short term assignment and will be paying $15-16/hour and will begin Monday or Tuesday, June 19 or 20, 2006. We are looking for individuals immediately, please call 303-224-4518 if you are interested!

Cory Swindle
Aerotek Engineering
Account Manager
303-224-4518
cswindle@aerotek.com 

6/13/2006
Job #1189
Contract - 6 months +

Provider Business SME Policy & Procedure Writer (2 positions)

Unison Systems has an immediate need for 2 Provider Business SME Policy and Procedure Writers (Tech Writers) with experience writing healthcare provider policy and procedure content as part of a large-scale ERP implementation for a large health insurance company. You will be developing desktop procedures to facilitate use of a system based on configuration, conversion, and business processes. Experience writing provider policy and procedures content would be highly desired. 

Required experience:

• Policy and procedure writing skills. 
• Editing, peer review. 
• General understanding of provider business.

Apply directly to:

Jim Stone- Director of Recruiting Services
Unison Systems Inc.- IT Consulting
501 S. Cherry St. Suite 850
Denver, CO 80246
303-623-8800 ext.307 
Jstone@unisonsystems.com

6/13/2006
Job #1188
Direct or Contract

Senior Technical Writer
Verso Technologies

DESCRIPTION

Senior Technical Writer for Verso Technologies to create and maintain 
user documentation and training materials for Voice over IP (VoIP) 
hardware and software products.

OVERVIEW

The Technical Writer creates, distributes, and maintains documentation 
designed for internal and external audiences (requirements/documentation 
and training plans/procedures/user guides/release notes, and training 
presentations for classroom and remote training sessions).

RESPONSIBILITIES

• Planning, writing, editing and maintaining user documentation for VoIP 
  software and hardware products.
• Planning, writing, editing and maintaining training materials for VoIP 
  software and hardware products.
• Works independently with little detailed supervision.
• Gather requirements for user documentation and training materials.
• Project planning and project management responsibilities.
• Manages internal documentation for the Software Engineering group.
• Communicates clear objectives and project milestones with project 
  managers and subject matter experts.
• Create and manage templates for internal and external documents.

EDUCATION

Related BA/BS required (English, Technical Communication)

EXPERIENCE

• Required Experience:
  • A minimum of three years of previous experience as a Technical Writer, or in a directly related technical field that included documentation responsibilities. 
  • Strong verbal and written communications skills.
  • Requires previous experience with the following software applications: Adobe FrameMaker, Adobe Distiller, Adobe Photoshop, Visio, Microsoft PowerPoint and Microsoft Word.
• Preferred Experience:
  • Familiarity with Voice over IP (VoIP) networks
  • Experience in developing classroom-based training materials
  • Familiarity with UNIX platforms and Solaris 8 and 10 Operating Systems

LOCATION

1221 West Mineral Ave., Suite 100
Littleton, Colorado 80120

CONTACT INFORMATION:

To apply for this position, send your resume to 
heather.fiebing@softswitch-verso.com.

CLASSIFICATION

First choice is for a direct full-time permanent employee. However, 
applications for filling this position as a contractor will also be 
accepted.

6/13/2006
Job #1187
Contract

Policy & Procedure Technical Writer
Unisom Corporation
Greenwood Village, CO

Unison Systems is looking for a contract Technical Writer for our client located in Greenwood Village, CO. The duration is a minimum of 6 months with a strong likelihood of extension. This resource will develop desktop procedures to facilitate the use of a healthcare provider claims processing system based on configuration, conversion and business process.

Required skills/experience:

• Must have experience writing policies and procedures.
• Must have experience with healthcare provider systems
• General understanding of healthcare provider business
• Editing skills

The rate is negotiable depending upon experience.

Please send your resume to mliebowitz@unisonsystems.com

6/13/2006
Job #1186
Contract

Filled

Technical Writer - telecomm software documentation

Our client is located in north metro Denver, and they have an opportunity for a Technical Writer for the next six months. Credible candidates will have a BS in English or Technical Communications, three years of experience developing technical documentation for Application Developer and System Administrator audiences, and experience using .NET and XML technology.

Please discuss this opportunity with Paul Struble.
303-422-6000 ext. 15
pstruble@aorist.com.

Our clients do not typically provide relocation assistance, nor are we able to sponsor visa candidates.

Please visit us at www.aorist.com.

6/13/2006
Job #1185
Direct

Proposal Writer

PSI (www.policy-studies.com) is a rapidly expanding, nationally recognized provider of outsourcing, technology and consulting services to state governments, and is currently seeking a Proposal Writer for our Denver, CO location.

Responsibilities include: The Proposal Writer supports PSI's proposal development efforts. This position furthers company goals by contributing to a high proposal win rate. Requires a strong commitment to delivering a high quality product, broad writing experience, and the demonstrated ability to work as part of a writing team to develop winning proposals. 

The ideal candidate will have: Bachelor's degree in English, Journalism, Marketing, Communications, Management, Business, or a related field required. Demonstrated writing experience with prior responses to RFPs, proposal writing, or journalism experience required. Seasoned professional with strong writing skills including writing, editing, and rewriting sections of proposals to ensure readability and adherence to win themes, without distorting the author's original intent. All proposal team candidates will be subject to multi-tiered interview process as well as an on site writing test 

If you are interested in this position and meet the qualifications please submit cover letter, resume and salary requirements to jobs@policy-studies.com fax to 303-376-3045. EOE

6/13/2006
Job #1184
Contract

On Hold Effective 6/14/2006

Technical Writer

Practice Manager Group, LLC is a Denver based leading software and services provider seeking a Technical Writer. The successful candidate must be a hands-on individual able to handle a fast paced, multi-task, deadline driven environment as well as the ability to work self sufficiently and within a team. The successful candidate will be responsible for driving individual projects, product release schedules, and/or project team schedules. Position is located in the Denver area. This is a contract position. 

Responsibilities

• Provide technical documentation support by researching, developing, and producing end-use documentation, online help and training materials for the Practice Manager software and related applications. Documentation is also required for custom development efforts that build on Practice Manager and its related applications. 
• Advise the Product Management team in the development of product documentation methods/opportunities in the development of the next generation of Practice Manager software.

Experience/Skills

• Bachelor’s Degree in Technical Writing/Communication, English, Journalism, or Computer Science 
• Minimum of 3 years technical writing experience specializing in end-user documentation for a software development company 
• High attention to detail combined with excellent organizational, communication, and time management skills 
• Must be able to research and read available design documentation, interview subject matter experts, conduct hands-on testing to gain understanding of product, and maintain focus and deliver high quality documentation in a rapidly changing, fast-paced environment. 
• Expert knowledge of MS Office including use and development of MS Word templates, proficient in Robohelp or comparable help authoring tool, and experience with web publishing and graphics tools. 
• Legal industry experience and familiarity with principles of Information Mapping® desired but not required.

If you possess a positive attitude, learn quickly, and enjoy a self-directed, fast-paced, environment - submit resumes in PDF or Word format to careers@pmgsoftware.com. Please include the job title in the subject line. Practice Manager Group, LLC is an EEO/AA Employer.

6/13/2006
Job #1183

Content Specialist

REQUIREMENTS:

• 2+ years of writing, designing or publishing material to the Web-based end user 
• Ability to draw information from subject matter experts and other resources to construct onscreen content and documents 
• Ability to multi-task & balance tight deadlines against information rich deliverables 
• Skilled in Microsoft Word, Microsoft Excel, HTML basic coding or other web page design tools 
• Bachelor’s degree in English, Communication, Journalism, Education or Liberal Arts 

Responsibilities:

• Manage (write/edit/post) end-user information: 
• White paper methodologies, making updates and sending out to company and posting to website 
• Frequently asked questions for all products, updating or adding content to match enhancements or new products 
• Glossary terms, updating or writing new terms by researching medical content and posting via admins or working with developers to update 
• Online documents for Business Solutions and onscreen content 
• Assist Content Manager in conducting tests, scheduling testers and documenting results 

Please forward resume to talent@microstaff.com.

6/12/2006
Job #1182
Contract 

Senior Technical Writer

Research and write technical documentation, including user guides and reference guides, for telecommunications infrastructure products.

Minimum Education and Experience:

• Bachelor's degree in English, Journalism, or equivalent experience required.
• 5 to 8 years technical writing experience.
• Experience writing engineering-level documents.
• Experience with documenting telecommunication software and hardware. 

Skills:

• Ability to research and write new documents.
• Ability to write documentation from engineering interviews and working in the labs.
• Ability to manage tasks and set priorities appropriately. 
• Strong written and verbal skills.
• Strong understanding of user needs. 
• Strong attention to detail.

Tools experience:

Windows 2000, UNIX (general), Arbortext Epic Editor or XML, and HTML.

Please send resume and writing sample to: boulder.jobs@ericsson.com.

6/8/2006
Job #1181
Direct 

Programmer Writer
Microsoft 
Relocation to to Redmond, WA, required (Microsoft offers relocation assistance)

The Protocol Documentation Team is looking for individuals with technical expertise in networking principles and architecture who learn new technologies quickly, have good writing skills, and are passionate about providing high quality technical documentation. This role focuses on learning complex technologies and creating content that describes state-of-the-art software architecture, object models, and functions. It provides an opportunity to make a positive impact in a dynamic, fast-paced environment where technical skills are highly valued and well-utilized and leadership abilities are appreciated and cultivated. 

The primary function of this position is to research new and updated networking technologies and use this knowledge to create high quality protocol documentation. The research process includes reviews of specifications and source code, interviews with developers, collaborative interactions with peers, and use of network monitoring tools. Other tasks include conducting and responding to technical reviews, collaborating with editors to improve content clarity, proactively identifying and fixing documentation issues, and responding to feedback from recipients of the protocol documentation (including licensees and regulatory groups). Opportunities for leadership include planning documentation improvements, leading small projects, mentoring others, and providing input to business decisions. 

Required competencies include:

• Strong written and verbal communication skills.
• Composure and the ability to deal effectively with ambiguity.
• Teamwork and cross-group collaboration.
• Ability to independently prioritize work items and handle multiple areas of responsibility.
• Negotiation and conflict management.
• Strong yet flexible problem solving skills.
• Strategic thinking. 

Required skills and experience include:

• Four or more years of experience in the software industry. 
• Two or more years of professional programming experience, with strong coding skills in C and C++.
• Understanding of networking principles and architecture.
• Experience with Windows and non-Windows code development.
• A track record for learning new technologies quickly.
• Ability to write clear technical descriptions.
• Ability to deal positively with change and produce high quality results under tight deadlines.
• Demonstrated success collaborating with others towards a common goal.
• Ability to lead projects that involve multiple contributors.
• Successful mentoring or training of others.

Knowledge of Windows architecture and professional experience teaching developers or writing documentation for developers (such as software product documentation, articles, or books) are preferred. Experience with XML is a plus. A Bachelor’s or Master’s degree in Computer Science or a related field is required.

To apply, send resumes to Lynn McManus, Staffing Consultant, a-lymcma@microsoft.com.

6/8/2006
Job #1180
Direct 

Technical Writer/Commerce Server
Microsoft 
Relocation to to Redmond, WA, required (Microsoft offers relocation assistance)

Do you want to work on an exciting e-commerce product? Do you enjoy working with pre-release software? Do you seek an opportunity to directly impact Microsoft enterprise customers and their experience with our products? If so, then the Microsoft Commerce Server User Experience Team is looking for you! Commerce Server is the premier .NET Enterprise Server platform that allows customers to rapidly build next-generation online businesses. 

We need a Technical Writer to join our team and work directly with Program Managers, Software Development Engineers, and Testers to write documentation that helps our customers understand and use our next release of Commerce Server and beyond. You will help define UA requirements for our IT Pro user audience and provide conceptual, how to, and F1 help. You should be familiar with writing installation, deployment and operations content. You should be comfortable working in a fast-paced environment and possess great teamwork skills. If you’re a strong self-starter and know how to solve problems, we’re looking for you! We have a really friendly working environment and a supportive product team who are second to none.

Qualifications include a BA in English, journalism, technical communications, or related field with 3-5 years of related experience. Requirements include experience writing for technical audiences (especially IT Pros); developing complex client and server material, developing on-line help. You should also have experience delivering content through editors and deadlines.

Preferred skills: Some knowledge of SQL and database concepts, knowledge of IIS, experience with e-commerce products. Good working knowledge of DocStudio, and experience writing F1 help also preferred. Ability to write global English and understand localization requirements. Being able to understand and resolve technical issues with on-line help is a bonus.

To apply, send resumes to Lynn McManus, Staffing Consultant, a-lymcma@microsoft.com.

6/7/2006
Job #1179
Contract w/ potential to work remote

Instructional Designer

REQUIREMENTS:

• 5+ years instructional design experience that includes eLearning.
• Must be motivated with strong communication skills and the ability to work independently.

Please forward your resume to talent@microstaff.com

MicroStaff Corporation
303.850.9500
www.microstaff.com

6/7/2006
Job #1178
Direct

Technical Writer/Technical Trainer
Jeppesen requisition number: JEPP06158E

Essential Functions:

Develop and maintain technical training materials related to hardware and software applications and applications training, department workflows, quality systems, and more. Develop training manuals, aids, workbooks, user and instructor documentation. Edit documentation to verify consistent style and format, readability, technical accuracy and adherence to style specifications and layout. Review existing user and technical documentation for revision purposes. Coordinate activities and resources for the facilitation of training courses. Use evaluation tools and internal workflow to track training progress. Document milestones and report employee progress to supervisors. Monitor training conducted by our staff to ensure accurate, uniform, and professional presentation of material. Assist in analyzing existing departmental business systems and user documentation for usability and compliance with established standards, and modify accordingly. Assist in creating project budgets, plans, and schedules. Position may require travel to the Frankfurt, Germany office. Perform related duties as required.

Education/Experience:

Bachelor´s degree in technical writing, teaching, aviation, an aviation-related field, or equivalent combination of education and experience. Minimum of two (2) years of adult education experience. Minimum of two (2) years of technical writing experience. Proficiency in English and grammar.

Knowledge, Skills, & Abilities:

Ability to design and implement training material via different media. Working knowledge of Microsoft Office Suite and Windows applications. Presentation and facilitation skills. Ability and skill to conduct an effective training course. Ability to establish and maintain effective working relationships at all levels in the organization. Excellent written and verbal communication skills. Ability to manage multiple priorities and time effectively. Work schedule flexibility in order to accommodate shift-specific training. 

IF YOU ARE INTERESTED, PLEASE APPLY ON OUR WEBSITE: WWW.JEPPESEN.COM, UNDER EMPLOYMENT OPPORTUNITIES.

Jeppesen is an Equal Opportunity Employer. 

6/7/2006
Job #1177
Contract

Technical Writer (6 positions)

TEKsystems is seeking candidates for six Technical Writer positions in the Denver Tech Center in support of a project to build a 14-month training program for pilot licensure. The ideal candidate will have seven years plus experience as a technical writer. Candidates must be prepared to present compelling writing samples, preferably detailed operations manuals for complex systems. Contracts will run six months plus. Rates are competitive, depending on experience and writing samples.

For more information, please contact Jason Wyman at 303-843-3705 and email resumes and writing samples to jwyman@teksystems.com.

6/2/2006
Job #1176
Direct

Mid-level Technical Writer
Jabber

Jabber, Inc. is a fast-paced, growing company that excels in technical excellence and innovation in the Instant Messaging (IM) arena. We are seeking a mid-level technical writer who has a minimum of 5 years experience writing software documentation. The customer documentation team at Jabber produces a wide variety of technical guides that are targeted primarily toward network and system administrators. The documentation is developed in support of each server and IM client product line, and includes installation, administration, and configuration guides, and HTML-based online help. The successful candidate will have experience working in a team environment with other writers, software testers, software developers, and product managers. The candidate must also be comfortable working on multiple projects simultaneously in a release-driven environment.

Requirements:

• 5+ years writing software documentation that is targeted toward system administrators.
• Experience writing online help for end-user applications.
• Experience developing documentation plans and requirements, and estimating project schedules.
• Experience working within a well-defined development process.
• Experience working within a style guide and following standards.

Duties and Responsibilities:

• Develop and maintain installation, administration, and configuration guides, and SDK tutorials as needed for a variety of IM client and server products.
• Develop online help for server configuration and IM client usage.
• Interface regularly with members of development and product management to gather required information.
• Work with minimal supervision to create and maintain documentation sets for multiple server and client product lines, to conduct technical reviews, and to meet release deadlines.

Skills:

• Proficient with FrameMaker, Acrobat, RoboHTML, and Microsoft Word
• Working knowledge of Windows, Solaris, and Linux operating systems
• Knowledge of HTML
• Nice to have, but not required: knowledge of XML and Visio

If you are interested in applying, please send your resume in Microsoft Word or PDF format to: rbobo@jabber.com.

5/31/2006
Job #1175
Direct

Senior Marketing Proposal Coordinator 

Due to our continued growth, MWH is seeking qualified applicants for a Senior Marketing Proposal Coordinator. The position will be based in Broomfield, CO headquarters office and will report to Creative Services or MSS-East Account Manager or Federal Account Manager.

The Marketing Proposal Coordinator will support strategic marketing pursuits undertaken by MWH's Municipal and State Services or Federal Group. Manages a variety of marketing and sales submittals for MWH's Marketing Group. Provides proposal guidance and management to research, compile, proof, and edit text and graphics; maintains selected marketing databases; develops presentations and other marketing collateral; and performs other supporting tasks as needed. The nature of submittals will vary from SOQs and qualifications-based documents, to multiple volume proposals containing qualifications, technical approaches, and cost/schedule information. The value of opportunities resulting from proposals will range from the hundreds of thousands to hundreds of millions of dollars. 

RESPONSIBILITIES:

Proposal Management Duties:

• Defines and refines budgets; organizes and assigns proposal resources; assesses requirements of RFQs/RFPs; compiles proposal outlines, compliance matrices, schedules, and assigns writing responsibilities; assumes writing responsibilities; and directs and manages proposal reviews to meet submittal deadline.
• Manages and provides guidance to proposal teams including other marketing personnel, consultants, graphics/design personnel, and technical and non-technical writers from throughout the MWH organization.
• Manages a variety of proposals, SOQs, presentations, and sales information and deliverables.
• Supports marketing presentations for proposal follow-up and/or other sales purposes.
• Researches and compiles information from a variety of databases and data sources (including resumes, project descriptions, boilerplate text, etc.).
• Assists with editing and proofreading text and graphics, as necessary on proposal assignments.
• Assists with archiving proposal elements into Marketing databases. 
• Work in a manner to ensure your personal safety and that of fellow employees by following company health and safety guidelines and policies.

Proposal Support Duties:

• Assumes proposal support roles, which may include organizing, managing, and/or writing responsibilities for individual sections or volumes.

Supervisory Responsibility: 

Position will lead and organize the work of assigned marketing personnel. Will be required to have excellent project management, organizational, and general 'people skills', including strong written and verbal communication skills. Will be required to provide management and guidance to other personnel, including a variety of marketing, technical, and non-technical people throughout the organization. Responsibilities will include the ability to create highly effective and efficient teams and successful team working atmospheres. Must be able to effectively deal with a variety of personality types, and to drive teams to produce high-quality deliverables. Requires superior organizational skills, the ability to create and communicate effective outlines and schedules, and to complete work on time under tight deadlines. Must be comfortable working in high-stress, deadline-driven environment, with consecutive, high-profile and highly-strategic projects.

Experience - External:

• Five to eight years of prior marketing/technical experience is required, including a progressively increasing level of responsibility during the past two years.
• Management of large reports/documents is required.
• Excellent leadership and communication skills.
• Degree in marketing, journalism, a technical/scientific field, or completion of related coursework preferred.
• Excellent written and verbal communication skills, including proofreading skills. Superior interpersonal skills and strong belief in customer service.
• Must be a team player with a positive attitude and flexibility in an environment of tight deadlines, unexpected changes and frequent interruptions.
• Self-motivated; able to take the initiative, anticipate needs, work independently and carry projects through to completion with moderate guidance/direction.
• Able to handle multiple tasks at once; superior organizational skills; attentive to details.
• Able to handle confidential and time-sensitive information with discretion.
• Must be knowledgeable of PCs and Microsoft Office products (Word, Excel, PowerPoint).

To apply, send a cover letter and resume to Misti M. Senatore at Misti.M.Senatore@us.mwhglobal.com.

5/26/2006
Job #1174

Technical Writer

Walking Orbit is an early stage startup building customer-centric software
and services that target small and medium businesses (SMBs) with mobile assets by integrating GPS, GIS, wireless data, and information technology. Our primary goal is to become the innovative global leader in the multi-billion dollar commercial telematics industry. These open positions are compensated in equity only from the founder's round of common stock (we currently do not pay salaries), and are mostly part time positions. 

For more information, go to www.walkingorbit.com.

Technical Writer (Several positions)

Responsibilities

• The Technical Writer develops clear and concise technical documentation,
  including end-user documentation, reference material, marketing documents and website content. 
• Uses professional writing skills and standard software applications to
  gather and format information, interviews subject-matter experts to analyze
  audience requirements, and develops and maintains user-friendly
  documentation. Works closely with both technical and non-technical
  personnel.
• Communicates with all levels of Management in a professional manner with little or no supervision.

Skills and Competencies

• 3+ years of experience in Technical Writing.
• A working knowledge of the current industry documentation software, such
  as MS Office (including PowerPoint and Visio.)
• A basic knowledge of a current graphics program such as Paint Shop Pro or Fireworks.
• A working knowledge of a web editing tool such as Dreamweaver or FrontPage.
• Some exposure to an online help generating tool such as RoboHelp (Experts needed!).
• A strong aptitude to quickly learn complex technical concepts, solid
  problem solving skills, and strong writing skills.
• Verbal and auditory communication skills in order to participate in
  meetings, interview sources, follow directions and train other team members.
• Additional skills in traditional layouts including brochures, manuals,
  training materials, marketing materials, commercial printer are a plus.
• Team-oriented, proactive, willing to do whatever it takes to complete a
  job, flexible, and change-adaptable.
• Uses effective collaboration and co-ordination skills and competencies to
  build trust and confidence within the team and the company.
• Detail-oriented, organized, energetic and able to adapt quickly to
  changing priorities.
• Relishes and thrives in an unstructured, virtual collaboration
  environment.
• Energized by taking ownership and showing pride in their work.
• Demonstrated record of being self-motivated.
• Exceptional time-management and organizational skills, as well as a high
  degree of flexibility and self-direction. 
• Should function effectively and professionally in teams and display high
  work ethics.
• Demonstrate excellent reading, writing, grammar and spelling abilities
  together with the ability to comprehend and explain technical material. 

To apply for this position, go to https://www.walkingorbit.com/send_resume.html

5/26/2006
Job #1173
Contract

Filled

Proposal Writer/Internal Project Manager

If you are a top notch Proposal Writer with experience in Project Management looking for a challenging position in a growing organization, read on!

ABOUT ETI PROFESSIONALS

ETI Professionals provides Technical Support Services and Project Support personnel to our government and industry partners. Our highly skilled experts support and supplement the mission, expertise, and skill sets of our clients. Utilizing our customer-intimate approach, we partner with our clients to provide strategic solutions that maximize the use of human and financial resources to ensure that mission-critical projects are completed on time and within budget. 

ETI specializes in the areas of:

• Science
• Engineering
• Information Technology
• Mission Support Resources
• Research and Development
• Facilities Management
• Program Management

Our Approach

ETI is passionate about building strategic relationships with our customers and providing highly specialized and customized expertise that exceeds our customers’ expectations. We utilize our proven program management skills, technical expertise and professional recruiting team to provide flexible strategic solutions with a high level of customer service. We pledge to ensure trust, respect and integrity in all our business relationships

Characteristics of the ETI Team:

• People of Action
• Strategic Mindset
• Solutions Oriented
• Relationship Driven
• Available/Persistent
• Specialized Expertise

JOB TITLE: Proposal Writer and Internal Project Manager
EXPERIENCE LEVEL: Experienced
JOB LOCATION: Lakewood, CO
POSITION TYPE: Full Time 
% of TRAVEL: Limited
CITIZENSHIP: Must be eligible to work in the U.S. without sponsorship.

JOB DESCRIPTION

Business Description and Environment

ETI is a provider of services and resources to our clients to meet their specific business needs. The timely management of information is critical to business success. ETI has its headquarters in Lakewood, CO with field offices in Boston, Baltimore, Tampa, and San Antonio. ETI has approximately 70 clients, most of which are government agencies with over 300 employees deployed on site with client, in over 33 states. A majority of the business development activity is based upon responding to government request for proposals and creating a plan to execute the delivery of services. Once the contract is awarded, there is a need to put a process in place across various departments to deliver services to the client and to the employees, including benefits, payroll, invoicing, employee and client management. Our major service is supplying ETI personnel to our clients for specific technical and/or administrative positions. These employees are assigned to the contract and the length can be short or long term. There is a team of business development employees that secure the contracts then hands off the management of the contract and employees to the account manager team. There is a need to standardize on proposal responses and ensure a clean handoff to internal departments resulting in excellent customer service. 

Primary Function

The Proposal Writer and Internal Project Manager will have two functional areas of responsibility. 

• The first area is writing proposals and managing the proposal response and writing process within ETI. This team member will work with the business development team and other groups within ETI Professionals Inc. to create responses to RFPs and sales presentations, crafting deliverables that both set ETI Professionals Inc. apart from the competition and provide the right solution for the customer. The Manager will also write and edit other sales support materials. This team member will be the principle writer and will project manage the entire RFP response process, from initial review of the RFP to final deliverable. This person will schedule kick-off meetings, set the project schedule, coordinate the various parties involved to ensure timely work-flow, and craft the final version of the response. The team member also works with the team on customizing sales presentations and creating other sales materials. They will be responsible for tracking/reporting on projects as well. 
• The second area of responsibility is as internal project management for handoff from contract award to internal departments to manage. This includes activities such as working with ETI’s account manager to ensure that client’s invoicing requirements are understood and processes are put into place with the accounting team to meet those requirements; payroll, benefits, employee management are also teams that need to be included in the roll out of a new contract across ETI. Position will oversee multiple client projects and is responsible for all aspects of projects from pre-sales support through client deployment including the delivery of required client reports throughout the term of the contract. The Project Manager will be responsible for developing and creating the project plan, in cooperation with the department heads and account managers. The Project Manger will be responsible for reporting on the status of the contracts to ETI’s executive staff. The Project Manager provides strong leadership to ETI Professionals Inc. staff in the evolution of its delivery methodology that stresses reusability and consistency in delivery to our clients.

Position Responsibilities

The position includes, but is not limited to the following activities and responsibilities 

• 40 - 60% Proposal Writing
  • Act as the principle writer on proposals created for government RFP’s.
  • Working with a team that is dedicated to developing 5-10 projects per year and therefore are working on multiple projects at varying stages at any given time. 
  • Work with sales and marketing teams to analyze client needs and develop timely and appropriate responses.
  • Lead the response to Government Technical Proposals. Responsible for gathering inputs from subject matter experts, editing the responses for compliance, and insuring top evaluation scores. 
  • Write and edit copy for sales support materials, such as marketing emails and collateral.
  • Manage the proposal process including development, submittal, reviews and oversee the implementation.
  • Update and maintain consultant and RFP databases.
• 40 - 60 % Project Management 
  • Execute multiple projects with multiple tasks concurrently.
  • Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.
  • Work with pursuit teams to complete RFP's project scoping, sizings, and pricing estimates
  • Responsible for ensuring that all needed assets and resources are identified to successfully meet client expectations
  • Manage and control project scope and the change control process
  • Assure that projects complete according to schedule and within budget.
  • Ensure that all project documentation is produced in the standard format, follows internal documentation processes and is reviewed and approved prior delivery to the client 
  • Manage project issues and risks proactively and independently 
  • Identify issues found in completing assigned tasks, resolve these issues independently with input from Program Director when needed 
  • Manage project issues and risks independently and maintain account leadership informed throughout the project lifecycle 

REQUIRED SKILLS AND QUALIFICATIONS

• Bachelor's Degree in Management, Marketing, Business, Journalism, Communications or related field, plus 5 years related work experience 
• Advanced PM training (i.e., PMI) - A PMP Certification a huge plus
• 5-7 years of project management experience, preferably in a consulting or agency environment 
• 5-7 years of leadership and/or management experience 
• 2-5 years experience managing larger, more complex and cross functional projects, preferably in an IT and government contracts projects. 
• 5 or more years in responding to government RFP
• Proficiency in Microsoft Office Products such as Word, Excel, Publisher and Project 
• Proficiency in creating presentation material and utilizing graphics software products such as Harvard Graphics, Visio, or others.
• Editing technical documentation to be compliance with government RFP requirements
• Excellent communication, presentation and problem solving skills
  Familiarity with HTML, Flash, etc. 
• The ideal candidate will be an experienced, creative, self-starter who has the ability to thrive in a growing and evolving environment.
• The right person will be a strong leader with a proven ability to handle “high pressure” business and technical issues with our clients. 
• Proven experience adapting project planning and delivery approaches to specific project and client needs. 
• Ability to prioritize and schedule project assignments for self and team, ability to be effective in a fast-paced, exciting, ambiguous environment. 
• Excellent partnering, relationship building, consensus building, and collaboration skills.

DESIRED SKILLS AND QUALIFICATIONS

IT knowledge to develop more in-depth technical papers and datasheets to be presented to the IT infrastructure administrators who would be deploying and maintaining the solutions. 

How To Apply

Please upload your resume in MS Word or ASCII format when you apply to this posting. Be prepared to provide references and share samples of your proposal writing and project management skills.

Please contact Julie Jensen at 303.277.1444 or jjensen@etipros.com. 

5/24/2006
Job #1172
Contract - W2 (one year)

Instructional Designer
TEKSystems
DTC

Required Qualifications: 

• 10 years of experience in Instructional Design.
• Must be able to communicate a clear understanding of ISD theory. 
• Highly prefer Masters or Phd level education in Instructional Design.

Desired Qualifications: 

Candidates with a private pilot license are a big benefit as they understand the domain.

Jason Wyman RECRUITER
6300 South Syracuse Way, Suite 200
Englewood, CO 80111
800-786-6898
T 303.843.3705
F 303.694.7190
M 303.919.9260
Email: jwyman@teksystems.com 
www.teksystems.com

5/22/2006
Job #1171
Direct

Technical Trainer
Comcast
Englewood, CO

Qualifications

• Skills
  • Excellent written & verbal communication skills; specifically platform presentation, project team contribution and instructional design
  • Creativity, self-motivation, and team orientation; initiative and analytics to develop cutting-edge learning solutions
  • Ability to interpret in-depth technical curriculum and re-purpose appropriate content for targeted audiences
  • Demonstrated abilities in facilitation & working effectively across multiple groups
  • Strong MS Office skills especially PowerPoint & Word software, also Visio
  • Strong organizational & project coordination skills
  • Exceptional understanding in at least one of the following areas: Networking (TCP/IP, DHCP, DNS, etc.), Systems Administration (Unix, Linux, Solaris, etc.), Client/Server Applications (BEA WebLogic, Cisco BACC/CNR, etc.); preferably multiple areas
  • Ability to translate existing technical skills into understanding of other areas of less experience/skill
  • Practical understanding of adult learning, eLearning & blended learning concepts and ability to apply that knowledge
• Education

B.S./B.A. degree in a related area & minimum 2-5 years experience preferred, or the recognized equivalent in work experience or a combination of work experience & education

• Experience
• 2+ years experience developing training and/or 3+ years experience teaching technical topics
• Experience using instructional design models, to include:
  • Analyzing audience needs and tying them to business requirements
  • Designing and developing student and instructor guides
  • Creating learning assessments (pre and post) and practical lab activities
  • Developing presentation materials for multiple delivery methods (Instructor-Led, Self-Paced, Distance Learning)
• Hands-on practical experience in Networking, Systems Administration or Client/Server Applications 
• Project management experience, preferably with large educational projects

Major duties

• Course Development
  • Custom course development based on working with vendor partners to modify and extend their training curriculum 
    to meet custom needs; understand and re-purpose vendor content through train-the-trainer participation
  • Work with Subject Matter Experts (SMEs) to validate course design and content
  • Update and maintain existing courseware and labs
  • Create content to be delivered via self-paced eLearning methods
• Instruction
  • Deliver/facilitate courses for multiple employee audiences across a variety of shifts
  • Participate in train-the-trainer sessions & obtain in-depth understanding of content for targeted audience translation
  • Validate course quality through Kirkpatrick model of evaluation levels
  • Prepare content for all course delivery mechanisms
  • Act to support and achieve Advanced Services Learning & Development Wildly Important Goals:
    • Quality - Plan & deliver the right L&D Opportunities to the right Employees at the right time.
    • Reach - Provide L&D Opportunities to the greatest number of our Employees possible from within our target population.
    • Fiscal Responsibility - Utilize Comcast financial resources to achieve the greatest L&D benefit for the greatest number of our Employees. 
  • Ensure consistency of product documentation and training materials and exploit opportunities for reuse 
  • Investigate, develop, and implement programs for alternative channels of education (i.e. non-classroom) 
  • Collect, analyze & aggregate reports on learning opportunity impact and success (e-Learning, classroom and otherwise)
• ~20% Travel required
• Other duties as assigned

This position will appear on the Comcast employment website in the near future: please visit www.careers.comcast.com to view this and other opportunities. Please forward a copy of your resume to:

tom_lueders@cable.comcast.com

5/16/2006
Job #1170
Direct

Marketing Communications Editor/Writer
StillSecure
Louisville/Superior, CO

Description

The marketing communications editor/writer oversees production of StillSecure's marketing collateral, web site content, and customer communications. He/she works closely with communications management, writers, production personnel, and technical leads in ensuring that marketing collateral and web site content projects meet corporate stylistic and quality standards. This is a junior-level, full time, salaried position.

Responsibilities 

• Edit product collateral including brochures, web content, presentations, white papers, case studies, and customer communications
• Update and coordinate production of product collateral
• Ensure that online and printed content are consistent and reflect current corporate positioning
• Edit/proof read all externally directed communications for adherence to corporate style and quality guidelines

Requirements

• Degree in technical writing, journalism, English, or related field
• 1 – 3 years professional experience in writing/editing/document production position
• Expert-level command of grammar and usage
• Familiarity with technical subject matters, IT, and networking
• Ability to work on multiple projects simultaneously
• Ability to work under tight deadlines
• Ability to interact with management and technical personnel for gathering information and ensuring content is adequately reviewed
• Experience with the following software: MS Word, PowerPoint, Visio, Acrobat

Submission

Submit a resume, cover letter, and two writing samples to careers@stillsecure.com.

About StillSecure

StillSecure delivers network security solutions that protect IT business infrastructure. The integrated StillSecure suite includes products for network access control, vulnerability management, and intrusion detection/prevention (IDS/IPS). StillSecure manages and reduces risk from network attack and noncompliance for some of the largest organizations in the healthcare, financial services, government, and education sectors. 

StillSecure is an EEO / AA Employer

http://www.stillsecure.com/

5/15/2006
Job #1169
Direct

Technical Writer/Documentation Analyst
Comcast req #31592
Englewood, CO

Provides publication and documentation management support to the Comcast customer care process development team. Develops and implements process department documents and publication processes. Manages process department documentation. Responsible for coordinating all release publications and documentation. Maintains publication management catalog.

Tasks

• Provides publication and documentation management support to the Comcast customer care process development team including process development and documentation standards.
• Develops and refines process department documents and publication processes through needs assessments.
• Develops, implements and maintains templates, standards and database information for documentation, publications and flowchart files.
• Develops and implements document and publication change management, distribution, storage and archive processes.
• Maintains an online application for submitting, assigning and tracking process requests.
• Coordinates all release publications and documentation. Reviews, schedules, distributes and archives all publications and documentation for all customer care departments.
• Edits and/or proofreads department documentation, processes and publications.
• Manages document and publication changes. Coordinates publication archiving.
• Works with project management, process release consultants and all levels of management within customer care and also with external business partners to determine affect of current or proposed process implementation on business objectives and goals. 
• Maintains department library of documentation, process flowchart files, and publications.
• Coordinates with communications, quality assurance, training and customer satisfaction teams to maintain a high level of understanding for process changes that affect those organizations.
• Acts as a resource to process release consultants during information and development sessions for all categories of the organization.
• May assist other business units in or outside of the organization with publication and documentation development support.

Minimum requirements

• Four-year college degree in computer science, EET, English or equivalent experience.
• Three to five years technical communications, writing or process development experience.
• Demonstrated ability to communicate technical concepts, verbally and in writing, to technical and non-technical audiences.
• Excellent interpersonal skills. 
• Good knowledge of English grammar and spelling.
• Basic computer skills and knowledge of operating systems and common software applications.
• Excellent time management and organizational skills. Able to handle more than one task at a time.
• Able to work independently and as a member of a team. Able to ask for help.
• Self-motivated, high energy. Able to work in constantly changing and often stressful environment.

Additional preferred experience

• Call center experience.
• Understanding of general business and industry principles and concepts.
• Knowledge of network infrastructure, TCP/IP protocols, broadband technology, the Internet and current technologies.

Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer. To apply for this position, search for requisition# 31592BR or view other opportunities at: careers.comcast.com.

5/11/2006
Job #1168
Direct

Filled

Coordinator with Conference Planning Experience

International consulting company has a position available for a coordinator with conference planning experience to coordinate conference program, publish conference proceedings, bi-monthly hardcopy newsletter and monthly e-newsletter. Must have good people skills, professional attitude and be detail oriented. College degree required. Must have good writing and grammatical skills. Some travel required. Please send resume to the attention of Kristi Bullard, Comtech Services, Inc., 710 Kipling Street, Suite 400, Lakewood, CO 80215 or fax 303-232-0659 or email kristi@comtech-serv.com. No phone calls please.

5/10/2006
Job #1167
Contract

Technical Writer/Instructional Designer
Kelly IT Resources
Westminster, CO

A qualified candidate would possess excellent written and verbal
communication skills, and would have a strong business process
background. They would need to be able to (during interviews with
departments) draw out their process procedures, by saying things like
“explain to me why your department does this”, or “tell me why you do it
that way”.

Their main objectives would be to search for process holes and gaps, and
also to eventually create "a desk document" (a procedural manual, if you
will) for others to use (something that would explain the exact flow of
processes w/in the company). The document would need to be designed so that anyone could pick it up, and know all the different departments
that were involved with a certain facet of the business, and in which
way the processes were streamlined (ie, which group has X process first,
and what they do with it; then, who gets X process second, and what they
do with it).

The selected candidates would be working with all different departments,
in their quest to document the processes; and ultimately, which is why
they are looking for someone with a broad business background.

Strong written and verbal communication skills are definitely a must!

Please send resumes to padgejw@kellyservices.com with your W-2 hourly
rate requirements.

5/8/2006
Job #1166
Contract

Senior Technical Writer

Horizon Interactive is a premier national provider of information development services. We are committed to delivering to our clients, best-in-class documentation and training solutions, with an exclusive focus on their process- and product-related requirements.

We are currently seeking an experienced Senior Technical Writer with an IT (storage) background for a 1-2 month long project, in the Colorado Springs area. In addition to traveling to the client’s site, as needed, the primary responsibilities for this position include, but are not limited to the following:

• Research, write, edit, index, and revise various types of product documentation of large scope and advanced technical complexity. 
• Interact with engineers and product management to gain an understanding of product(s) and develop source material. 
• Proactively contribute to overall document development, including flexibility to move quickly on changing due dates. 
• Ensure accuracy and completeness of technical documentation. 

The successful candidate will possess a Bachelor’s degree in English, Communication, Computer Science, Technical Writing, or a related field, as well as a minimum of 5 years related work experience. This position requires excellent communication skills, both oral and written, as well as the ability to professionally interact with clients and management. Proficiency in FrameMaker is required. 

We offer a competitive rate commensurate with experience. To apply, please send a cover letter, resume and salary requirement to resumes@horizonint.com.

Horizon Interactive is an equal opportunity employer.

5/3/2006
Job #1165

Technical Writer III
Fort Collins, CO
Salary range: $50k - $60k, DOE (including benefits, PTO, holidays)

This position will be responsible for technical writing projects, with knowledge of commonly used concepts, practices and procedures. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.

Duties and Responsibilities

• Develop printed and online documentation for multiple hardware and software products
• Must maintain a professional and positive relationship with team members and client
• Must be able to work independently, with team members, and project managers 
• Provide weekly project status to client and manager
• Become the subject matter expert and client’s point of contact
• Relies on experience and judgment to plan and accomplish goals
• A degree of creativity and latitude is required
• May act as mentor, coach, and train writers on project team
• Ability to act as liaison between writing team and project team

Skills and Requirements

• Highly technical knowledge with strong ability to acquire, synthesize and present technical information
• Excellent written and verbal communication skills with all levels of management
• Proficient in Microsoft software programs, with emphasis on Word, Framemaker, Project and Outlook
• Experience in technical writing projects or related fields
• Detail minded with emphasis on quality assurance
• Knowledge of project management of technical writing projects
• Single sourcing and XML authoring tools a plus

Education and Experience

• Degree required, in technical writing or related field
• Minimum of 5 years experience in technical writing or related field

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply via email to Todd Pitts (toddp@aesbus.com). Application deadline is May 10, 2006.

5/3/2006
Job #1164
Direct

Filled

Entry Level Technical Communications Writer
Denver south - Inverness Business Park

QuickPen International, Inc. is a leading software development company creating solutions for the construction industry. QuickPen supplies software to assist construction companies in estimating jobs using Computer Aided Design tools to help visualize the work to be completed and other construction related utilities.

Responsibilities:

• Create, format and maintain user manuals, online help and other technical documents in cooperation with development (R&D) and technical support staff
• Create, format and maintain training manuals in cooperation with training department
• Create content for company newsletter
• Create content for and maintain company intranet.

Requirements:

• Excellent verbal and written communication skills
• Must be proficient with Microsoft Word and Adobe Acrobat
• Experience using RoboHelp and Adobe PageMaker is preferred
• Must be able to work well within a team environment
• Ability to work without close supervision

This is a full time, on-site position in the Denver, CO area; it is not open for contract work and will not be a remote position. Unfortunately, we are unable to sponsor an H1B visa at this time so authorization to work in the United States is required. No third parties.

Please send resume outlining your qualifications to mreith@quickpen.com or call Michael Reith at 303-268-3230.

4/27/2006
Job #1163
Direct

Filled

Technical Writer
Denver south - Meridian Office Park

MX Logic, Inc., provides innovative email defense solutions that ensure email protection and security for businesses, service providers, government organizations, and resellers and their customers.

Responsibilities:

• Engineering design specifications
• Operations and engineering manuals
• Online context-sensitive help guides
• Process mapping and documentation
• End user manuals 
• Release notes

Requirements:

• Minimum of 5 years experience in technical writing
• A bachelor's degree (or higher) in computer science or technical communications with a CS focus (or equivalent) is also required.
• Experience in internet security is a plus

Please include a recent writing sample in your response to this announcement. If you have online samples of your work, please provide a link. 

To apply, submit cover letter, resume and sample of recent writing to careers@mxlogic.com – please reference position title in the subject line. No relocation -- no telephone calls please.

4/19/2006
Job #1162
Contract

Senior Technical Writer 

RCP Inc., a professional engineering consulting firm specializing in regulatory compliance issues for the oil & gas industry, has a contract (1099) Technical Writer position available for immediate hire. The contract term is not set, but is expected to last through the end of 2006. The location for this position is Durango, CO. 

This is a Senior Technical Writer position working with a major oil & gas company. The successful applicant will possess exceptional organization and communication skills, ability to work independently with client and project managers, and advanced level experience with MS Word. Five-plus years experience with engineering, oil & gas operations or equivalent technical experience preferred. Typical project include developing operating & maintenance procedures, interfacing with client personnel, mining data, performing field walk-throughs and interviews with operations personnel.

Qualified candidates are welcome to submit their resume, hourly rate requirements and professional references to hr@your-rcp.com. Please specify Technical Writer – Durango in the subject line of the email. For more information about RCP, go to www.your-rcp.com.

4/15/2006
Job #1161
Contract, possibly contract-to-hire

Filled

Documentation Specialist/Technical Writer 

Tek Systems is looking for a Documentation Specialist/Technical Writer for a 6 month contract to hire opportunity for our client in Denver. 

Evaluate, update, and add key content to the corporation's global Intranet. Coordinate the content management system. Ensure message consistency and proofread content for proper grammar usage, typographical errors, and content accuracy. Serve as a member of cross-organizational Program Management Team. Coordinate with the Intranet Marketing Manager to issue periodic e-newsletters and broadcast e-mails. Analyze traffic and usage of key content, and recommend necessary changes. Work collaboratively with the Information Analyst / Content Manager and Intranet Program Manager 

Job Description: Content Developer/ Technical Writer 

Responsible for ensuring that key content on Intranet is current, well-presented, and meets the needs of an international audience (English only). Working with content owners to help them understand task-based information delivery, information presentation, and writing for the web will be key responsibilities of this role, as well as ensuring the value of the Intranet by proactively engaging content owners. The Web Content Developer will be responsible for editing strategic content as it moves through the content management system, as well as working with the Content Manager to ensure that relevant corporate content is always available and current via the Intranet. The Web Content Developer will assist with activities such as tagging content, monitoring searches, scrubbing content, identifying and removing aged content, leading content owners to provide content appropriate for an Intranet portal interface, and general maintenance of content owned by the internal team. 

Technical skills essential for this assignment: 

Demonstrated skill in web, journalistic, and business communication writing styles. 3+ years experience in an online/Web-based communications environment. Understanding of content management systems. Basic comprehension of Web / HTML authoring tools. Proficiency with MS Office applications. Familiarity with basic marketing communications concepts and the ability to intelligently and efficiently integrate concepts into content deliverables. Comprehension of online information consumption and usability concepts.

Compensation: Hourly pay: $20-24 (6 months) Yearly: $40-50K
No 3rd parties nor sponsorship accepted.

If interested please contact:

Tara Foxe - Recruiter
8700 Turnpike Drive Suite #400 Westminster, Colorado 80031 
Direct 303.412.2760 Toll Free 888.317.9163 Fax 303.412.2777
tfoxe@teksystems.com

4/12/2006
Job #1160
Direct

Technical Writer 
Colorado Interactive (a subsidiary of NIC, Inc.)
Downtown Denver
Salary range: $45k-$60k, DOE

Duties: 

• Complies data and writes or revises text for informative, instructional,
  or promotional articles, user documentation, or similar materials of a technical nature.
• Responsible for maintaining documents and appropriate version controls.
• Gathers and sorts source and background materials in preparation for
  documentation. 
• Plans layout of work, arranging sequence of topics and placement of
  graphics as applicable.
• Works in cooperation with the technical department and non-technical
  end-users to create technical manuals, user guides, and quick-reference guides.
• Coordinate with team members in the production of documents.
• Maintains a broad knowledge of current technology, equipment, and/or
  systems. 
• Performs miscellaneous job-related duties as assigned.

Requirements: 

• Bachelor¹s degree with at least 3 years experience directly related to the duties and responsibilities specified. 
• Excellent verbal and written communication skills.
• Knowledge of current technological developments/trends in area of expertise. 
• Ability to write, edit, and/or revise a range of technical communications from specifically compiled raw data. 
• Skill in collecting, analyzing, verifying, and manipulating research data.
• Ability to communicate with and understand the requirements of professional staff in areas of specialty.
• Skill in developing design and layout of materials to be published.
• Skill in the use of personal computers and related software applications.
• Ability to work well with end-users and clients.
• Ability to interact with staff in a team environment.
• Must be able to adhere to schedules and meet aggressive timelines.
• Must be self motivated and have the ability to meet objectives without close supervision. 

Please send resumes to rich@coloradointeractive.org.

Company Description:

Colorado Interactive is a subsidiary of NIC Inc., a provider of Internet-based, electronic government services that help governments use the Internet to reduce costs and provide a higher level of service to businesses and citizens. 

We enter into contracts with governments and on their behalf design, build and operate Internet-based portals. These portals consist of Web sites and applications that we build, which allow businesses and citizens to access government information online and complete transactions, including applying for a permit, renewing a license or filing a report.

Our unique business model allows us to reduce our government clients' financial and technology risks and obtain revenue by sharing in the fees governments generate from electronic government services. Our clients benefit because they gain a centralized, customer-focused presence on the Internet. Businesses and citizens gain a faster, more convenient and more cost-effective means to interact with governments.

NOTE: "The duties above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employers as the needs of the employer and requirements of the job change."

4/12/2006
Job #1159
Contract

Technical Writer

Streffco has a client in need of a Technical Writer that has job scheduling background. The person has to have written a job scheduling user guide. This is a Full-Time or Contract to Hire position. 

Please do not apply if you do not have Job Scheduling.

Thank you, 

Randal P. Streff 
President 
(303) 773-9500 ext 11 .
FEDERAL GSA CONTRACTS - GS-07F-0703N - GS-07F-5743P
Consulting . Contract-to-hire . Full-Time . Managed Services . Project Bids
Web Site: http://streffco.com 
Orchard Pointe Building . 8480 E. Orchard Rd, Suite 4400 . Englewood, Colorado 80111

4/12/2006
Job #1158
Contract

Technical Writer (multiple positions)

Our DTC client is seeking several technical writers for a 1 year contract assignment.

Technical skills required are: HTML/XML, DreamWeaver, RoboHelp Office, Quark and Framemaker.

These individuals will be responsible for producing technical writing and editing; write complex documents, including instructor-led and CBT materials and media.

The required deliverables are: Syllabus, Student materials, Instructor materials, Knowledge test, Practical teaching standards and reference material. This assignment begins immediately. Work hours are 8-5

DSG Systems is a client centric professional services firm headquartered in Greenwood Village, Colorado. Since 1995, DSG has focused on serving the software development needs of Colorado's front-range business community. We have successfully supported large scale commercial and government IT initiatives by combining cost effective services with specific industry expertise valued by our clients.

DSG is an SBA 8(a) and SDB certified firm. 

Please contact cstutz@dsgsys.com.

4/11/2006
Job #1157
Contract (part-time, remote) 

Filled

Technical Writer
StillSecure
Louisville/Superior, CO

Description

This technical writing position is a part-time on-call remote position where existing FrameMaker documents are re-branded with OEM styles. This conversion process is currently used for one of three products and occurs at each release--currently about three times per year. The estimated conversion time is 40-80 hours per release per OEM client. There is currently one OEM client using this process. Both the number of OEM clients and number of products involved in this process is expected to increase over the next year.

Responsibilities

• Using existing FrameMaker documents, apply existing OEM template
• Perform search-and-replace activities
• Capture screenshots from software
• Create PDF files
• Using Quadralay WebWorks and existing templates, convert OEM documents to HTML documents
• Possibly create new templates based on new OEM requirements

Requirements

• Experience with the following software: FrameMaker, Adobe Acrobat, Visio, screen capture software
• Experience with Quadralay WebWorks is desired, but not required
• Degree in technical writing, journalism, English, or related field
• 1 – 3 years professional experience in writing/editing/document production position
• Ability to work under tight deadlines
  
  Submission

Submit a resume and cover letter to careers@stillsecure.com.

About StillSecure

StillSecure delivers network security solutions that protect IT business infrastructure. The integrated StillSecure suite includes products for network access control, vulnerability management, and intrusion detection/prevention (IDS/IPS). StillSecure manages and reduces risk from network attack and noncompliance for some of the largest organizations in the healthcare, financial services, government, and education sectors.

4/7/2006
Job #1156
Direct 

Filled

Technical Trainer
Carrier Access
Boulder, CO

We are currently seeking a Technical Trainer. This is a full-time permanent position. This position will be responsible for development and delivery of technical training programs. The Technical Trainer will work with a wide variety of functional groups such as user documentation, engineering, product management, compliance, and validation to produce quality technical training materials for our products. 

This position requires, at a minimum, 50% travel. 

Minimum Qualifications: 

• Bachelors degree in Instructional Design or a related technical field or equivalent work experience
• 2 years or more course development experience 
• 2 years or more course delivery experience 
• Excellent research and writing skills 
• Telecom industry (hardware and software) experience a plus 
• 2 years (minimum) Wireless industry experience 
• Experience with one or more of the following protocols and technologies: GSM, WCDMA, ATM, Frame Relay, IP, MGCP, VoIP, SIP, SONET, T1/E1 interfaces, DS3, OC3, SS7 networks, etc.
• Experience developing web-based training or computer-based training, a plus 
• Experience using PowerPoint software 
• Experience documenting software and hardware applications 
• Experience using graphics software packages (Illustrator, FreeHand, PhotoShop, etc.) 
• Proficiency with MS Office applications (Word, Excel, etc.) 

Please send resume, cover letter, and salary requirements to: 

Troy L. Holmes
Manager, Customer Training and Documentation 
THolmes@carrieraccess.com 
303.218.5678 - FAX

4/5/2006
Job #1155
Contract (1099 or corp-to-corp, ~5 months duration)

Communications Specialist
Broomfield, CO

Mandatory Requirement:

MUST have internal/employee communications, public relations or marketing experience.

Principal Duties and Responsibilities 

• Serve as interim business communications consultant and principal researcher, interviewer, writer and editor of communication materials.
• Implement designated internal communications tactics.
• Assist business stakeholders in the development of various communications in written and electronic format.
• Promote corporate news including company and team successes, milestone achievements, new initiatives and employee-owner profiles through various media.
• Update corporate intranet homepage.
• Manage communication strategies for HR programs, with an emphasis on compensation, benefits and services.
• Manage and coordinate ongoing production of employee-owner publications. 
• Maintain internal branding. 

Demonstrated Skills and Proficiency

• Experience with strategic communication planning and execution.
• Development of communication resources and tools.
• Superlative writing and verbal communication skills, conforming to various styles to fit audience and subject matter.
• Meticulous attention to detail and proven experience copy-editing.
• Ability to translate technical information into reader-friendly language.
• Strong interpersonal and relationship management skills with variety of stakeholders, including senior-level executives.
• Strong project management and organizational skills.
• Pro-active and collaborative work style. 
• Ability to work independently.
• Solid PC skills and experience with various software programs, including graphics.

Required 5 years of intermediate (neither novice nor expert) experience in the following skills / roles:

• Written Communications 
• Project Management 
• Attention to Detail 
• Consultant

Send resume by email to: balan@ivedha.com.

4/3/2006
Job #1153
Contract 

Technical Writer
Statera
Denver Tech Center

Statera's client in the Denver Tech Center is in need of two Tech Writers for a four month engagement. The ideal candidate will have solid technical writing skills and will have more programming, IT tech writing as opposed to business or functional tech writing. Excellent communication and team skills are required as you will be joining team members already in place on the project. Candidates will preferably utilize their own laptop for this project. 

Pay rate is based on experience. No travel required.

Interested and qualified candidates please submit your resumes to: staterarecruiters@statera.com at your earliest convenience.

Statera offers a Referral Bonus of up to $500.00. Recommend a great candidate to Statera and if we hire them, you make $$$!!!

About Statera

Statera, a business and technology solutions provider based in Englewood,Colorado, helps businesses in the Desert Rocky Mountain and Pacific Northwest Regions optimize organizational performance by mapping strategic goals and objectives to IT initiatives. Statera facilitates collaboration and best-practices across the enterprise, creates efficiencies between people, processes and technology, leverages data in real-time and provides the necessary insight and governing power to strategically manage the outcome of mission-critical initiatives. Statera serves companies in the healthcare,financial services, hospitality, telecommunications, manufacturing and public sector. Founded in 2001, Statera currently employs 130+ people with offices in the Denver Tech Center, Phoenix, and Seattle. For more information on Statera, please call 720-346-0070 or visit http://www.statera.com.