Metrics help identify the time, money, and resources required for any project. When applied to the world of technical publications, documentation metrics provide a way to quantify costs by using clear and unbiased data. Learn to calculate and define metrics, identify total costs, and present these metrics from a position of authority.
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Just a note: You could bring home the big prize! One person who attends will win a copy of the Adobe Technical Communications Suite (worth about $1900). Registration is required to win, so be sure to sign up when you arrive.